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— ABOUT US

WE MAKE MORTGAGES HUMAN AGAIN.

Newell Mortgage Services was founded on a simple idea: the mortgage market should work for the person taking out the mortgage — not the other way around.

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OUR STORY

At Newell Mortgage Services, we started with a simple belief: getting a mortgage shouldn't feel confusing, impersonal or transactional.

Too often, people are passed from person to person, left chasing updates and made to feel like just another application number. We wanted to create something different. A mortgage brokerage where communication matters, advice is tailored to the individual and clients feel supported from their first enquiry through to getting the keys and beyond.

Since launching, we've had the privilege of helping first-time buyers, growing families, home movers, landlords and investors across the UK navigate one of the biggest financial decisions of their lives. Every client's circumstances are different, which is why we take the time to listen, understand your goals and provide straightforward, jargon-free advice.

With access to a comprehensive panel of mortgage lenders and a genuine passion for helping people achieve their property ambitions, our mission remains the same today as it was on day one: to provide an honest, personal and supportive service that puts people first.

Because at Newell Mortgage Services, we believe mortgages should be human again.

"We treat every client like they're our only client. Because to us, you are."

— WHAT WE STAND FOR

FOUR VALUES, ONE PROMISE

HUMAN FIRST

Real conversations, plain English, and advisors who actually pick up the phone

EXPERTISE

Fully qualified CeMAP advisors with years of UK lender experience.

Trust

FCA regulated as an Appointed Representative of PRIMIS Mortgage Network.

COMMUNITY

We've helped over 1,000 UK families into homes they love.

— READY WHEN YOU ARE

SPEAK TO A REAL MORTGAGE ADVISOR TODAY.

Free, no-obligation 15-minute consultation. Comprehensive lender panel access to thousands of deals.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE

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Newell Mortgage Services Ltd is an Appointed Representative of PRIMIS Mortgage Network, a trading name of First Complete Limited. First Complete Limited is authorised and regulated by the Financial Conduct Authority.

The guidance contained within this website is subject to the UK regulatory regime and is therefore primarily targeted at consumers based in the UK. Newell Mortgage Services is registered in England & Wales, Registration Number: 14146484.

We will charge a fee for our advice service which will depend on what mortgage you need, your financial circumstances, and the complexity of what you want. The amount of fee will be between £0 and 1% of the value you need to borrow up to a maximum of £2,000. For example, if your mortgage was £250,000 the maximum fee you would pay would be £2,000. This fee is payable on application and you will not receive a refund if your mortgage or loan does not go ahead. We will also be paid a procuration fee by the lender.

© 2026 Newell Mortgage Services Ltd. All rights reserved.

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